Privacy Policy

At JMD Group Travel Agency, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website or travel services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, travel preferences, billing details, etc.

Booking Information: Travel dates, destinations, passport details, ID proof, flight/hotel preferences.

Technical Data: IP address, browser type, device information, location data, and cookies.

Feedback & Communication: Emails, chats, surveys, and reviews shared by you.

2. How We Use Your Information

We use your information to:

Process your bookings and reservations

Customize your travel experience

Improve our website and services

Send confirmation emails, travel alerts, or special offers

Respond to customer support requests

3. Sharing Your Information

We do not sell or rent your personal information. We may share it only with:

Trusted third-party service providers (airlines, hotels, car rentals)

Government or legal authorities when required by law

Payment gateways to process secure transactions

4. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience. You can choose to disable cookies via your browser settings, though some features may not function properly without them.

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

6. Your Rights

You have the right to:

Access or correct your personal data

Withdraw consent at any time

Request deletion of your data (subject to legal requirements)

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We advise you to review their policies before sharing any personal data.